Frequently Asked Questions

At Marjorie Jean, we know that preserving flowers can feel out of reach, but it doesn’t have to be. Our mission is to make floral preservation accessible for everyone, so you can turn your blooms into beautiful, lasting keepsakes. We create unique epoxy pieces that combine craftsmanship with personal touch, ensuring you don’t have to sacrifice quality for affordability. Everyone deserves to hold on to their precious memories, and we’re here to help you celebrate them in a way that lasts for years to come.

We believe that your input is key to creating something special. You’re involved every step of the way, from proofing the design before we begin, to selecting custom backgrounds and shapes that reflect your unique vision. We encourage you to share your ideas, even if you don’t see them on our website. Our goal is to make your experience personal and ensure the final piece is exactly what you imagined. Whether you have a specific design in mind or need some inspiration, we’re excited to collaborate with you and bring your ideas to life.
We genuinely appreciate every customer who chooses to support our small business. Your trust and support mean the world to us, and we treat every customer like they are our only one.  We are grateful for the opportunity to create something special for you and want you to know that your choices are making a real difference in our journey. Thank you for being a part of our story!

01. BOOK YOUR PRESERVATION
Reach out to us via the Contact page, or message us on Instagram, Facebook, or Etsy! A total of four events per week are booked, so book today!

02. SEND US YOUR FLOWERS
Using your selected delivery method, ensure we receive the flowers within 3 days of your event. Upon receiving flowers, any remaining balance will be due to begin work.

03. DRYING & DESIGNING
Your flowers will be professionally dried or pressed based off your order. Drying typically takes 2-4 weeks depending on the flowers. Once flowers are fully dried, a design will be sent to you for your approval. Please respond within 3 days to approve design or request any changes.

04. CREATING
Your flowers will be set in resin, creating your pieces! All resins and molds used are professional-grade made in the USA. Depending on your piece, this process can take up to 3-4 weeks. All pieces are carefully poured and professionally finished after demolding.

05. IT’S SHOWTIME!
After creating your custom pieces, they will fully cure for one week before being delivered via your chosen shipping method. You will be notified when the final curing week has begun!

Currently, turnaround time is 6-8 weeks after beginning your order. This ensures proper time is given to fully dry any flowers and professionally create your piece(s). Attention is given to every detail, but the results will show in your final product! Spots are limited as I currently only book 4 events/projects per week. Book your spot now and reach out to us through our contact page!

If your project does not involve drying any florals, turnaround time is generally 4 weeks from start to completion!

Overall market-wide turnaround time is currently averaging 6-8 MONTHS. The perfect reason to go with Marjorie Jean! 🙂

01. SHIPPING
We can preserve your flowers no matter where you are located! Upon inquiring about booking, if your event is outside the pick-up range (Council Bluffs, IA and surrounding areas), shipping methods and flat rates to get your flowers to us will be provided. There are many affordable options to get your flowers to us quickly! All return deliveries of your completed pieces are free!

02. PICK-UP/DELIVERY
Marjorie Jean is based out of Council Bluffs, IA. Pick-up/Delivery location depends on location of the event or pick-up. Please coordinate to have your flowers picked up within 1-3 days after your event. There is no charge for coordinating a pick-up. All Council Bluffs and surrounding area (Omaha, Lincoln and surrounding areas, and Southwest Iowa) events qualify for a free pick-up and delivery!

To keep things simple and flexible for our customers, we require a non-refundable $250 deposit to book your floral preservation project.  This deposit allows you time to decide on the exact pieces you want! Once your flowers are chosen, we’ll work together to select the perfect pieces for your unique design. An invoice will be issued, and your deposit will be applied toward your total balance, which is due in full upon receiving the flowers.

For events happening within four weeks of booking, or if your order total is under $250, then full payment is required upon booking. All sales are subject to 6% sales tax.